Career Opportunities

Service Manager: Mount Ridge apartments

  • Location: Baltimore, MD

  • Area of Interest: Maintenance

  • Position Type: Full Time

  • Location:
    Baltimore, MD

  • Area of Interest:

  • Position Type:
    Full Time

Role Overview

As a Service Manager for Mount Ridge, you will help provide leadership for this community with 266 apartment-homes, which includes 29 cottages. You are the go-to person for all things service related, which involves coaching, scheduling, ordering, making decisions and meeting deadlines. The service team includes two Service Technicians.

Most Important Responsibilities

  • Demonstrate important leadership qualities and take initiative to help plan and execute service maintenance activities on the property, i.e. scheduling tasks and ordering supplies.
  • Ability to independently troubleshoot maintenance concerns, seek contractor assistance only when necessary and communicate action plan to your team and the residents.
  • Work closely with the amazing Community Manager to communicate the mechanical/technical aspects of the community and make good decisions.
  • Strong attention to detail and follow up to ensure quality of final work product.
  • Share your knowledge with the team to promote teambuilding.

*The on-call rotation is every 3rd week.

Most Important Qualifications

  • MUST BE A GO-GETTER with a proven track record of taking initiative.
  • Management and leadership experience is a huge plus.
  • Mold remediation experience.
  • Technical skills should also include the ability to troubleshoot/repair/maintain HVAC components (mini split-system units inside the apartment that function like a heat pump), appliance repair, carpentry, plumbing, electrical and all other general CRC maintenance requirements.
  • Vehicle/truck and tools.
  • Customer service skills a must.

Interested?  Please complete the steps below.  EOE

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