Career Opportunities

Service Manager: Donnybrook Apartments

  • Location: Towson, MD

  • Area of Interest: Maintenance

  • Position Type: Full Time

  • Location:
    Towson, MD

  • Area of Interest:

  • Position Type:
    Full Time

Role Overview

As a Service Manager for Donnybrook, you will help provide leadership for this charming community with 260 apartment-homes.  You are the go-to person for all things service related, which involves coaching, scheduling, ordering, making decisions and meeting deadlines.  The service team includes one 2 technicians and one porter.

Most Important Responsibilities

  • Demonstrate important leadership qualities and take initiative to help plan and execute service maintenance activities on the property, i.e. scheduling tasks and ordering supplies.
  • Ability to independently troubleshoot maintenance concerns, seek contractor assistance only when necessary and communicate action plan to your team and the residents.
  • Work closely with the Community Manager to communicate the mechanical/technical aspects of the community and make good decisions.
  • Strong attention to detail and follow up to ensure the quality of final work products.
  • Share your knowledge with the team to promote teambuilding.

Most Important Qualifications

  • 2-4 years of recent hands-on experience in a management capacity for the multifamily industry, preferably on a garden-style property.
  • CFC/EPA certified.
  • MUST BE A GO-GETTER with a proven track record of taking initiative.
  • Management and leadership experience is a huge plus.
  • Solid track record of HVAC skills, CFC certification, plumbing, drywall, carpentry and electrical.
  • Strong troubleshooting skills.
  • Resourceful problem solver.
  • Ability to multitask in a fast-paced environment
  • Willing to participate in the on-call rotation. *This position shares on-call with Cardiff Hall and Stevenson Lane Apartments (very close proximity). 

Interested? Please apply below.


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